Which statement accurately describes non-verbal communication?

Which statement accurately describes non-verbal communication?

• A. Non-verbal communication includes facial expressions and body language
• B. Non-verbal communication is never used in healthcare
• C. Non-verbal communication is the same as written notes
• D. Non-verbal communication is always accurate

Answer: (A)

Non-verbal communication involves messages sent without words and includes facial expressions, body language, eye contact, posture, and tone of voice. In healthcare, these cues reveal how a patient is really feeling—pain, anxiety, or discomfort—and guide clinicians in responding with empathy and appropriate care. Facial expressions and body language are classic examples, so this description fits best. Remember that non-verbal cues can reinforce or contradict what is said aloud, so interpreting them requires attention to context and consistency with the situation. They are not the same as written notes, which are a separate way of recording information, and they are not always accurate—cues can be misread or influenced by culture and individual differences.

Non-verbal communication involves messages sent without words and includes facial expressions, body language, eye contact, posture, and tone of voice. In healthcare, these cues reveal how a patient is really feeling—pain, anxiety, or discomfort—and guide clinicians in responding with empathy and appropriate care. Facial expressions and body language are classic examples, so this description fits best. Remember that non-verbal cues can reinforce or contradict what is said aloud, so interpreting them requires attention to context and consistency with the situation. They are not the same as written notes, which are a separate way of recording information, and they are not always accurate—cues can be misread or influenced by culture and individual differences.